Email: servicecharges@dacorum.gov.uk contact us, Coronavirus (COVID-19): We continue to provide services online and via telephone. Dacorum Borough Council (15 017 948) ... Housing > Council house sales and leaseholders. Promptly deal with enquiries and complaints and see things to a successful conclusion. We will ask for all new tenancies to pay a four week rent in advance of the collection of the keys. Dacorum Borough Council (18 008 503) Category : Housing > Council house sales and leaseholders. Feedback failed. Every two years we carry out a satisfaction survey to build up a picture of how satisfied our tenants and leaseholders are with various aspects of the service we provide. A full list of the contact details can be found in the Leaseholder Handbook contact sheet (PDF 380KB) It provides a strategic plan covering five years, and identifies four key strategic objectives that will drive future action. Nicola Ellis Assistant Director Residents’ Services at London Borough of Hammersmith and Fulham Milton Keynes. For council service updates and other advice, please see our COVID-19 page. ~~~~~ at Dacorum Borough Council Hemel Hempstead, United Kingdom 81 connections. However, we recognise that in some cases you will need an appointment with an officer, and will therefore be offering limited pre-booked appointments at the Forum for urgent enquiries. However, we recognise that in some cases you will need an appointment with an officer, and will therefore be offering limited pre-booked appointments at the Forum for urgent enquiries. This is normal, particularly for buildings divided into flats, as it is important there is one single policy covering fire and other risks which could affect the whole building. Please try again or
Dacorum Borough Council ‘Get Involved Tenant Involvement Strategy 2016-2020’ sets out: • the definition 'the involvement of tenants and leaseholders in the management, design and ... • sets out 4 outcome based commitments for tenant involvement • Commitment 1: All Dacorum tenants and leaseholders have the opportunity to ‘Get involved’ • Commitment 2: Dacorum Borough Council works in partnership to … Please rate this page and/or enter some feedback! Resident; Business; A-Z of Services; MyDacorum; ... Email es-buildserv@dacorum.gov.uk or call 01442 228000 and ask for Building Services ... entry to the block (such as a recent leasehold invoice, a private tenancy agreement, your lease agreement, or a recent Council … The Leasehold Information Pack is a series of documents purchased by the seller of a leasehold property. Housing News and Views Spring 2012 Published on Mar 12, 2012 Join to Connect Dacorum Borough Council. Contact the home ownership team if you would like to request a summary of the building insurance. This ... (Tenants and Leaseholders) and the Group Manager (Commercial Assets and Property Development) will ensure procedure notes are developed for the RTB processes within Legal, Housing and Estates by the … If you think that your block has been missed, or you want to report something about the service, please phone 01442 228000 and ask for 'Cleaning'. Decision date : 18 Jan 2017. Join to Connect Dacorum Borough Council. Decision : Not upheld. Report this profile Activity ... ~~~~~Housing Officer Tenancy and Leaseholders Dacorum Borough Council May 2017 - Present 3 years 8 months. Housing News and Views is the quarterly newsletter for tenants and leaseholders of Dacorum Borough Council. ... – which requires leaseholders to reduce the risk from fire within the home (particularly relevant where a property is sublet). Please call 01442 228000 and ask for the service you require. Your service charges do not pay for services we provide to council tenants. Report this profile Experience Team Leader Tenant and Leasehold Dacorum Borough Council May 1984 - Present 36 years 8 months. Through our Tenants and Leaseholders Survey we were also able to shape this further by identifying trends within our tenants’ satisfaction and their thoughts on what our priorities should be. Dacorum Sports Network encouraging, supporting and developing sport in Dacorum … Please call 01442 228000 and ask for the service you require. Dacorum Sports Network. Our handbook details important information for council leaseholders. ... Keep up to date with news and information from Dacorum Borough Council's Housing Service. You may have shared gardens or a landscaped area around your block that our Clean, Safe and Green team maintain. If we maintain the shared areas at your block, we will send you a service charge bill every six months. There was no fault in the Council's actions. Email: servicecharges@dacorum.gov.uk Telephone: 01442 228000 and ask for 'Leaseholder Services'. ×, Letting or selling your leasehold property, Sign up to Digital Digest for the latest news and events. The tenancy can be terminated ... Leaseholders, commercial tenants and others must pay the rent monthly in advance by Direct Debit. As a leaseholder, you are responsible for making sure your boiler and gas appliances are safe. The pack, which costs £240.00 (inc of VAT), contains information about the freehold management, ground rent and service charges, and forms part of the formal leasehold enquiries that a seller needs to provide to the buyer. Telephone: 01442 228000 and ask for 'Leaseholder Services'. Services for leaseholders. Coronavirus (COVID-19) advice for tenants and leaseholders How are you protecting staff and tenants from coronavirus? Leaseholders have a duty to ensure this and this requirement may be Group Manager – Tenants and Leaseholders or Group Manager – Strategic Housing; Team Leader – Tenants and Leaseholders; Team Leader – Income Management; ... 1.3 Partnership in Dacorum The Council has a strong partnership with the registered providers (housing associations) operating within the local housing authority area. Cleaning. Decision : Closed after initial enquiries. For information on specific issues please see the links below: If you've recently bought one of our leasehold properties, please let us know your contact details (using the online form below) as soon as possible, so that we can contact you in an emergency. Dacorum Borough Council has a long history of working closely with its tenants and leaseholders to make informed decisions. Contact us. Deputise for the Team Leader Tenancy and Leaseholder . Find information on our leasehold services for people that own the lease for a residential property. Sharon Collins Taken Early Retirement Hemel Hempstead. Summary: Mrs X complained that after a data breach, the Council refused to waive the repayable discount on her property which she bought under the Right to Buy scheme. Feedback failed. The rent we charge our tenants contains an amount to cover the costs of maintaining and repairing the building. He … Decision date : 07 Jan 2019. If you believe your communal garden has been missed, or you want to report something about the service, please phone 01442 228000 and ask for 'Clean, Safe and Green'. Please rate this page and/or enter some feedback! The complaint; The Ombudsman’s role and powers; How I considered this complaint; ... Summary: Mr D complains the Council was negligent when it encouraged him buy his house using a Rent to Mortgage scheme. The complaint; The Ombudsman’s role and powers; How I considered this complaint; What I found; Final decision; The Ombudsman's final decision: Summary: Mrs X complained that after a data breach, the Council refused to waive the repayable … Nicola Ellis. Report this profile About I am an experienced housing professional currently responsible for the Tenants and Leaseholders service at a stock retaining Local Authority. This is a fantastic opportunity to work for a forward-thinking local authority and help implement the commitments from the recently published Social Housing Tenants … Housing News and Views is the quarterly newsletter for tenants and leaseholders of Dacorum Borough Council. Housing News and Views Autumn 2012 Published on Sep 2, 2012 Fill out the leaseholder contact information form. Information about the council services you can expect to receive as a leaseholder. In 2020, Dacorum Borough Council (DBC) housing service conducted the fifth biennial survey of its tenants and leaseholders. Please try again or
... Additionally, … We sent out text messages, made phone calls to randomly selected phone numbers … From this we have developed four, outcome based The team works proactively with all departments within Dacorum Borough Council’s housing service to ensure continuous improvement and that residents have opportunities for meaningful resident involvement in the services it provides. We are responsible for lighting the shared areas of flats. ×, Letting or selling your leasehold property, Sign up to Digital Digest for the latest news and events. ... 1.1 Dacorum Borough Council (the Council) believes that its young people are part of the key to its continued economic success and growth of inclusive, positive … The Leaseholder Services team can help you with any general issues relating to your leasehold property, including queries about repairs invoices and the standard of cleaning and landscaping. If your communal lighting is not working, you can report the issue online. dated 1 April 2015 between Dacorum Borough Council and Mazars Public Sector Internal Audit Limited. Dacorum Borough Council Housing Service is the landlord for approximately 10,200 council homes across the borough 2000 of which are sheltered housing for older people. Ground rent Deliver an effective and efficient tenancy services to Dacorum Council’s tenants and Leaseholders within a defined geographical area, adhering to the Council’s and Housing Services standards, targets and procedures. This partnership is known as Moving with Dacorum. An exciting opportunity has arisen to be a key part of the Improvement and Engagement team. Dacorum Borough Council's email sign up. Join to Connect Dacorum Borough Council. The team works proactively with all departments within Dacorum Borough Council’s housing service to ensure continuous improvement and that residents have opportunities for meaningful resident involvement in the services it provides. contact us, Coronavirus (COVID-19): We continue to provide services online and via telephone. As Dacorum Borough Council blocks of flats operate a “stay put” fire policy, it is especially important that all flat entrance doors are able to prevent a fire spreading throughout the building. Due to the Government’s guidance to undertake only essential travel, our Officers will not be doing home visits or face-to-face meetings with tenants, with the exception of priority health and safety checks. The service we provide includes cutting the grass during the mowing season (March to November) and collecting leaves from grassed areas. The tenancy is weekly and terminates at midnight on a Sunday. DACORUM BOROUGH COUNCIL GARAGE CONDITIONS OF TENANCY 1. We aim to make sure that the survey represents our tenant population in terms of age, gender, property type and location. At Dacorum Borough Council, we are committed to our role as a local leader in housing provision and regulation. Dacorum Borough Council (18 008 503) Statement Not upheld Council house sales and leaseholders 07-Jan-2019. There are 1,600 leaseholders in Dacorum, but unfortunately the Leaseholders Group does not meet on a regular basis anymore because of lack of interest. Please note: we no longer carry out monthly checks on communal lighting. 3. Sharon Collins. All Dacorum Borough Council tenants and leaseholders are invited to attend. A full list of the contact details can be found in the Leaseholder contact sheet (PDF 610KB). Telephone: 01442 228000 and ask for 'Leaseholder Services'. Our previous Tenant Involvement strategy expired in 2015 presenting an opportunity to re-fresh the direction and structure for delivering modern and flexible tenant involvement. Team Leader Tenant and Leasehold at Dacorum Borough Council Hemel Hempstead, United Kingdom 7 connections. Depending on the type of property you live in, your service charge could cover services such as lift maintenance and clean of shared communal areas. Email: servicecharges@dacorum.gov.uk. ... Information for residents of Council-owned blocks of flats. For information about a leasehold commercial property, or a flat above a shop, please phone 01442 228000 and ask for 'Estates'. Housing News and Views is the quarterly newsletter for tenants and leaseholders of Dacorum Borough Council. The council arrange buildings insurance cover for leaseholders. The majority of the stock is Hemel Hempstead based as a result of the New Town development in the 1950’s. Tenants and Leaseholders Survey 2020. Council, developed with support and input from partners, tenants and leaseholders, and applicants on its housing register. Information about the council services you can expect to receive as a leaseholder. Our Housing Cleaning Service clean all blocks with a communal (shared) area. Skip to content; Home; News; Sitemap; Search; Help; Complaints; Menu. The tenancy shall begin on the date stated … Dacorum Borough Council has a housing stock of approximately 10,500 tenanted homes and 1,500 leaseholders covering the towns of Hemel Hempstead, Tring, Berkhamsted and several villages. Group Manager - Tenants and Leaseholders at Dacorum Borough Council Hemel Hempstead, United Kingdom 199 connections. For council service updates and other advice, please see our COVID-19 page. I lead and inspire a large team to deliver a proactive and ambitious … Group Manager - Tenants and Leaseholders at Dacorum Borough Council Hemel Hempstead. This report is confidential and has been prepared for the sole use of Dacorum Borough Council. 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