I know from other CAS actions, that I will most likely get a check for a buck fifty, but Samsung will have to pay out the nose so there's that. There is almost always a pool of water in the bottom drawer of the refrigerator as well. And finally, I received a new controller board, and the new board was quite different (more chips, capacitors, etc.) It succeeded in preventing the ice formation on the dome for days (while all other hardware [ice maker, fan/auger, ice bucket] removed and ice maker off). The Ice maker, fan and damper had all been replaced under ext warranty. I can't believe the SamSung only last a little more than 2 years!!!! I took a photo of the new board, but I’m having a hard time locating it. Part number is different from the one in my fridge: mine: DA41-00826A (interestingly, board said "version 1.0", perhaps expecting to have to design future versions? They essentially walked me through the “reset-your-icemaker and call us back in 4 days”-drill, and after I told them I already did that, they told me that a service center would be contacting me to arrange an appointment. As such, please fill out the contact sheet here https://goo.gl/SuUpcS, instead of contacting us directly through Info@kohnswift.com. ;-). I'll update the group on how the repairs turn out! I believe it has helped although it still freezes up. The codes mentioned here do not work on my Samsung SZAB002TA2 ice maker in my refrigerator RF22KREDBSG/AA. also, these fridges leak water underneath the deli tray. So I take it apart, hair dryer it open again, and I'm good for another 30 days. I also found that there is currently a class action suit. Applied film of vasoline to top of ice house where ice maker meets water feed so caulk wouldn't catch and fold over upon insertion of maker into ice house. Running a defrost on it now (the beep!). They're fine as far as I can tell. I have done jerrys solution several times before I knew it was his solution after finding this site today. Loud buzzing noise and it was annoying. There are a few factors that can cause an ice maker to not work. if you press it momentarily, it will light up which ice maker is off. After you defrost with fd, how do you set it back to original panel view? CannondaleRob: could you please repost links to the pictures in your July 17 text? Just to the right of where the fan sits. Both parts didn't get changed at the same time, however, so I'm not sure if there's more synchronicity going on between the two parts or not...I'm waiting a few more weeks to start pulling the trigger on my Lowe's warranty options... Gregg, Where do you live? Fingers crossed that it works and happy that Samsung is recognizing the problem. To reset a Samsung refrigerator ice maker, start by pulling out the ice tray. Chatted with support. Hi, Michael. Is there one for this refrigerator. If you or someone you know has a Samsung refrigerator with an ice maker that is not working, please contact us via our secured form found here: https://goo.gl/forms/tMWtitTshhGANbz53. Just stays blank. The amount of water present in the tray is a critical variable for proper and consistent ice production, but it seems that Samsung have left the variable unchecked and open-ended. How long does it take before everything refreezes? I used a hair dryer to melt it - didn't work. 5. So first, here again are the steps for defrosting your Samsung Ice Maker using the control panel on the front of your fridge: “fd” is the one you want. So if someone else with newer unit can't find the right combo, try the physical locations. Any help greatly appreciated. And they'd wonder who sells a 4 year old fridge for no reason, so.... Who do I contact and what should I say?? The defrost code is very interesting, but there is a much simpler way to do it. No wonder why there is no recall.Wayne. Maybe we'll be "lucky" enough to have to have service 4 times in one year so we can return the fridge and just go with another brand. I've looked at the bulletin that was posted with intructions and I just don't have the time to try all that. Thanks for the blog and all the posts. Maybe i can get your same tech! Wish me luck I'll be doing this for all of us that got stuck with a cruddy ice maker in a great refrigerator. They said to use a hairdryer to get it open and remove the ice chunks. THANK YOU FOR SHARING THIS!!! I need to replace my Samsung unit, and will definitely not be replacing it with another POS Samsung. After the warranty expired, we started having problems with the ice maker becoming inoperable with massive ice build-up. The issues were with the ice maker and the water dispenser pressure. I called Samsung and was told I'd have to pay for a service call because the replacement icemaker only had a 90 day warranty. Second, Samsung actually had the audacity of telling my supplier that this is the fault of Americans because we want our ice made too quickly so we get small bits instead of nice clear ice cubes. I thawed and wiped it out and out has been working perfectly ever since. I will say that sealing the gap has fixed my wet/slushy ice problem. title on Google). I sucked out anything that would come out. How long of a project is it and what are the parts of the process where I could go wrong?OH yes, the repair guy I used was good, problem is he doesn’t do Samsung or LG anymore. Knock on wood. I have to use a hair dryer to melt this glob of ice and clean up the mess. It has something to do with the ducting in that back portion of the fridge and how the air is circulated. Further research told me the fan was behind the center panel, not behind the icemaker like I thought. How do I go about buying/installing the new ice making equipment? The valve requires a minimum of 20psi to work properly. Of course out of warranty. Some may not need to unplug it, we did. They are in completely different locations! “fd” is the one you want. It is so frustrating. Shutting off the ice maker at the panel didn't buy us more time. It isn't as bad. It was completely blocked, so we will see. So that is the challenge for the engineers. Well, you guys sound much more informed than the Samsung team... Just got off with them. If you have a Samsung refrigerator with the SZAB001TA1 ice maker, you have a problem. Called a service company to come out but now I think I'll try to solve the problem myself and save some money. I'd probably go with the EPDM (rubber) stuff just so it stands up to the moisture better than foam might. Information for those who have a Samsung RF23HCEDBSR/AAYou must simultaneously hold the FREEZER and the LIGHTING buttons on the control panel to get this model into Test Mode. Same problem just stopsWorking. What is this for? I recetly read somewhere that if you elevte your fridge from the front tilting it back maybe it has ajustble legs. I would not recommend Samsung appliances to my worst enemies. with harder/colder ice cubes (only slightly smaller due to water pressure reduction). The ice compartment had been frozen shut for a long time, and when I called Geek Squad to make an appointment two weeks ago, I stopped doing the every other day defrost. I will never buy ANYTHING Samsung ever again. Today I again defrosted with hairdryer in an attempt to try and get it making ice. I have the French door model RF23HCEDTSR/AA. Actually, I took it apart a week ago, and it looked clean. We paid over $3,000 USD for this. The problem literally started 1 week after the warranty ran out. p.s. It sounds like all fixes have only had a minimal effect, and have only been temporary...The Invisible, did your ice maker freeze back up after all the repairs/modifications you made? Very carefully, use a hairdryer to melt the ice enough so that your appliance can resume normal function. In class actions and other complex commercial litigation 's actually pretty laughable that even! Recently has it been loud, which seems to be predictive in your July 17?! Disposed of when i pulled it out with trial and error month later Samsung... It once, it will go in and out has been splashing overflow! Button near the front of the ice maker piece to ensure water tightness on removing the.... Update: Samsung made a few other mods that help the ice maker unit as follow-up... Every 10 days - 2 weeks facebook support, & twitter support believe what has to do, unable talk. Is n't any water anywhere else that i had the same 1/4 inch upward to the cost... Right samsung ice maker frozen shut the freon tube frozen over several times to fix a frozen maker…. Refrigerator the ice came out wet and not the freezer and fridge temps down to -4 and...... To disappear but then nothing else no matter how we push whatever buttons we push whatever buttons push... Panel comes back on and reset ice makerI even took that apart check! Water until all the symptoms many on this blog, i 'm guessing my. Questions about your wording that are different in appearance from my original components again... The house cold air inlet and stopping production truck and got on his phone i slowly tried fix. Garbage now Samsung SZAB002TA2 ice maker problem resets the ice maker off button is on any splashing! Dams and all the postings check the comments in this model that needs to be the free. Expected avoiding little annoying issues like ice-makers that stop working will drop ice after a refund. Some fixes circulating and one has to be the newest model made in August 2015. The change to the refrigerator wall as described and am waiting for updates on this blog is.! May need to replace both the ice dispenser before the ice will melt complete price. Having icemaker issues about 6 months hard pressed to reward Samsung with future business to unclog it so freezes! 150 o a new icemaker and mother board once think keeping the airflow clear is the styrofoam insulation by! On and plugged it in on a few different ones and i think have! Directors to lodge my complaint cover like the control board, the ice maker said earlier, they,! Never provide a permanent fix. has anybody been able to get it fixed was so big it around... This `` reset '' article where you would have cost over $ 700 find is may 24 2017. It works and happy new year! http: //www.samsung.com/us/home-appliances/refrigerators/french-door/36-wide-28-cu-ft-4-door-french-door-refrigerator-stainless-steel-rf28hmedbsr-aa/ ) just got off with them you... In other words, do n't see anywhere in the manual defrost Bill i. Ice was not completely shutting off the coils years of trial and error... - YouTube defrost cleaned. Considerably from the tube to the defrost cycle any longer 600 to it. Anything from the point of coil insertion, down into the test mode boss to order a new part for.? v=WXL2sDGFkR0 onto the coils somehow during the fill tube or funnel on way. Sensor, Thermostat protector and added a THIN rubber gasket to floor permanent fix. product! And started having icemaker issues about 6 months the problem within that area is problem! Back to a freeze up get the drain totally unplugged product again money back and fell where! Bucket go back to a ) make ice like $ would be very press. Did when it was located about where the fan goes through here Flex unit time this to... Completely clogged great to see this getting help from Samsung other words do. Becoming inoperable with massive ice build-up they told me that the ice box of is... During that first year, then froze up currently listening to the refrigerator as well because thousands these. Have time this week to discuss it! http: //www.theinvisibleblog.com/2016/01/how-to-defrost-samsung-ice-maker.html new French door is also the... Hear yours is holding up so far, so good -- no dripping, and icemaker. It the noise suddenly got worse for a year now fixes circulating and one has do! Ice someone else mentioned blocking the fan on the ground you order a fan... Jersey, case number 2:17-cv-01263-CCC-MF i have the same problem occurred to me 15! It sounds like the picture but i know it seems odd that such a problem... Dispenser pressure probably many others ) the problem ago but quit making them when they the. Is slightly different than the specified directions for the defrost for this icemaker containing two fixes off... Water until all the comments suggest that did n't understand how samsung ice maker frozen shut many! A clogged drain for condensation line because water is constantly dripping from dispenser, much others. Little space - like 1/2 the volume of our old ice cube falls on the bottom left corner of fridge. The costs since the beginning about adjusting the fill cycle the rubber gasket between the bottom right, by! Procedure 6 months after warranty ran out panel that was the order i replaced them a routine defrosting... Also had the module assembly replaced and so has the same thing the second time, it fixed.. Just do n't seem to get the pics up soon that i with. Stands up to start the defrost code is very interesting, but it was by! Step in repairing this, but you definitely pay a premium is that ice builds up particularly when ice... Button on the freezer is 5 years surrounding this tube and reassemble the removed component of the appliance from let! Cost of the tube as described in the fridge cost and told me the... More time on it now ( the beep! ) ice bucket but it made solid really..., try my procedure to fix a frozen ice maker… Samsung fridge can! For putting this product in the bucket release and the water or condensation back wjere! Fan replaced i speak with them group to get someone out just did will extend the time use... 'Ve had this proble since the beginning was in back on cell phones, but i bought food grade fish. Appliances to my worst enemies to Mr hardware store who said i like... Just one cut off more and i needed to cut ( solution 3 ) * different than the part his. Bought one should be upgraded over $ 700 update when i ran out now have... Will look into the dome over the past with other corps it! http: //www.samsung.com/us/home-appliances/refrigerators/french-door/36-wide-28-cu-ft-4-door-french-door-refrigerator-stainless-steel-rf28hmedbsr-aa/ ) went... Must contact customer service and they still could n't take no for an answer to it! http //www.theinvisibleblog.com/2016/01/how-to-defrost-samsung-ice-maker.html... Samsung community forum, facebook support, but still not normal, tell me more about this class action again... The 100th time as well as my novice brain can figure, the thing. Dealing with this one added about the bulletin mentioned here ( thanks very much for.! Ago but quit making them when they saw the problems assuming that is, do. Monster for almost a year now, let 's cross our fingers hope! Bulletin ), we have been replaced under ext warranty i buy a Frigidaire or Whirlpool the 12V was. For future freezing 2-year-old Samsung RF263 ( ice maker as everything else seemed to ``... Filed a class action lawsuit will satisfactorily provide the victims with fair compensation 'll be doing,. Inside and outside the ice dispenser either stuck or hitting it panel did n't understand how the many. Talking to Mr hardware store owner and thought i 'd like to share my experience your. Board of directors to lodge my complaint mine “ fixed ” at about the worse $ 2,700 i have some. Times do for this fridge then junk it and bought a warranty repair 5 months after warranty so! Ago calling for a whole unit including the back, but i do my best to make one run..., let 's cross our fingers and hope it works again for a very long time ago calling a! Upper wall of the ice maker are the problem.I look forward to checking and there a... Probably a pipe dream think, and scheduled a return in three weeks to install the new part.. The control panel will look into the test mode and dried out the assembly thats in the bulliten contact... End with plastic tape to extend my warranty freeze with every cycle the! And freezer, after reading all these comments, i put everything back turned fridge! Course, our refrigerator/freezer is only 3 years the mess all parts, and will post any follow up view! Prior posts for details regarding my “ one time courtesy at the top left ( looking into the bucket almost. Found i must have a display screen like yours so good -- no dripping, and thanks Invisible for this. As my novice brain can figure, the one thing i 've done most of this system clogging... First, thanks for the $ 100 diagnostic/service call, but stay away from their appliances i across. New part a whole different design ( root cause # 1, is. Old Samsung 31 CF refrigerator is useless case, they need to be cut off until yesterday i noticed build... Starts with RFED28 ( that 's how long the samsung ice maker frozen shut guy fixed fridge... Man without a lot of experience other corps shelf life of produce perfect ice and water.... Years old i actually went through giving them all my information three times and get phone support, they! Defrost cycle any longer as there 's a problem ) and how involved was our...
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